delivery info

Delivery Charges

Zone Fee (RM)
Ara Damansara, Selangor 9.00
Bandar Baru Bangi, Selangor 25.00
Bandar Baru Sungai Buloh, Selangor 18.00
Bandar Kinrara, Selangor 18.00
Bandar Rimbayu, Selangor 18.00
Bandar Saujana Putra, Selangor 18.00
Batu Caves, Selangor 25.00
Bukit Jelutong, Selangor 18.00
Cheras, Selangor 30.00
Cyberjaya 25.00
Denai Alam, Selangor 18.00
Kajang, Selangor 30.00
Kelana Jaya, Selangor 10.00
KL CBD 20.00
KL, Ampang 20.00
KL, Bandar Sri Damansara 20.00
KL, Bangsar 18.00
KL, Bukit Damansara 20.00
KL, Bukit Jalil 20.00
KL, Cheras 25.00
KL, Kampung Sungai Penchala 20.00
KL, Kepong 20.00
KL, Keramat 20.00
KL, Mont Kiara 20.00
KL, Pandan Indah 20.00
KL, Sentul 20.00
KL, Setapak 20.00
KL, Setiawangsa 20.00
KL, Sri Petaling 20.00
KL, Sungai Besi 20.00
KL, Taman Melawati 22.00
KL, Taman Tun Dr Ismail 20.00
KL, Wangsa Maju 20.00
Kota Damansara, Selangor 18.00
Petaling Jaya, Selangor 16.00
Puchong, Selangor 24.00
Putra Heights, Selangor 18.00
Putrajaya 30.00
Selayang, Selangor 30.00
Seri Kembangan, Selangor 25.00
Setia Alam, Selangor 30.00
Shah Alam (Seksyen 1 - Seksyen 36), Selangor 18.00
Subang Bestari, Selangor 15.00
Subang Jaya, Selangor 15.00
Sunway Kayangan, Selangor 20.00


Delivery

Please refer the table above for the delivery area covered and we may engage third party service provider to ensure delivery of the order within the time slot selected. Whilst we aim to ensure the service level of such third party service provider, we are not able to warrant their conduct or behaviour and shall not be held responsible for any omissions or misconduct caused by such third party service provider.


Your order will be delivered at the timeslot selected and we endeavor to meet the said delivery time slot however it may be occasionally delayed due to traffic flow, weather conditions, unforeseen incidences or force majeure event, and we shall not be held liable for failure to deliver. If it is in our view that the delivery of your order is likely to be substantially delayed, we will contact you to arrange an alternative delivery timeframe.


You are responsible to be available at the time of delivery and ensure adequate arrangement is made. All risk in the products shall pass to you upon delivery. In any event where we are unable to reach you, we will attempt to contact you at the phone number given and the driver is unable to find a safe location to leave the food and if you are still unreachable, the order shall be deemed delivered and you will be liable for its payment in full as if you had received the order.



Price, Payment and Refund Policy

Caramel is priced at RM 3.00 per piece. Customers who order 30 pieces or more qualify for special pricing at RM 1.90 per piece.


Minimum order for delivery is 30 pieces which totals to RM 57.00.


All prices are in Malaysian Ringgit (MYR). The total price for your order will be reflected at the end of the order form after all necessary details have been filled. We reserve the right to review the prices from time to time. Payment can be made online (via FPX bank transfer, debit or credit card payment) or cash on delivery.


Orders are considered final as soon as they are placed and modification/cancellation is generally not permitted. That said, we do make exceptions on a case-by-case basis and please inform us at least 2 hours in advance. In the event of cancellation, we may credit the cost of such order which can be applied to your next order. We are not liable or responsible for the time of an outside delays in outside payment gateway to charge or refund you or if your bank account/credit card has been used in a fraudulent manner.